Volkswagen ID.4: Manage services

The Volkswagen ID.4 allows flexible management of connected services through several options:

• Enable or disable data transfer directly via the Infotainment system.
• Activate or deactivate individual services through your Volkswagen account online or in the mobile app.

If services are deactivated, they will remain unavailable until they are reactivated in the Volkswagen ID.4.

Further details about service management in Europe are available online:

https://connect.volkswagen-we.com/connectivity.html

Even if all optional services are disabled, the integrated eSIM module in the Volkswagen ID.4 may still transmit data.

Legally required services, such as the eCall emergency system, cannot be disabled in the Volkswagen ID.4.

Introduction

Opening user management

1. From the home screen of the Volkswagen ID.4 Infotainment system, tap User or User management.

Setting options

Depending on equipment level, the Volkswagen ID.4 may offer the following user management options:

• Me (Primary user).
• Others (Secondary users).
• Key.
• Mobile key.
• Setup.

Description of user role

Only the registered owner or a long-term authorized user of the Volkswagen ID.4 (e.g., a lessee or company driver) can be assigned as the primary user and manage services.

Primary user

• The primary user has full administrative rights for the Volkswagen ID.4.
• Only one primary user can be assigned at a time. When a new primary user is registered, the previous one is automatically removed and notified.

Carrying Out Volkswagen IdentVolkswagen ID.4 (E21) 2021-2026 Service Manual