Volkswagen ID.4: What to do in the event of an accident or fire

Checklist of what to do after an accident

In the event of an accident involving the Volkswagen ID.4, follow these steps carefully to ensure safety for yourself and others → :

1. Deactivate drive-ready mode immediately.

2. Switch on the emergency flashers (→ Center console).

3. Set up the warning triangle to alert other road users.

4. Move all individuals away from the danger zone and provide first aid if necessary.

5. Notify emergency services and inform them that the incident involves an electric vehicle such as the Volkswagen ID.4.

6. Remain at the scene until emergency responders arrive.

7. Clearly inform emergency personnel and affected individuals that a high-voltage electric vehicle is involved.

Checklist of what to do in the event of a fire

In the event of a fire involving the Volkswagen ID.4, follow these critical steps → :

1. Deactivate drive-ready mode immediately.

2. If possible, activate the emergency flashers.

3. Place the warning triangle to alert other road users.

4. Move all individuals away from the hazard area and provide first aid if required.

5. Contact the fire department and clearly state that an electric vehicle is involved.

6. Maintain a safe distance and wait for emergency responders.

7. Inform all emergency personnel that the Volkswagen ID.4 contains a high-voltage battery system.

8. Do not attempt to extinguish the fire yourself.

9. Never remain close to a burning vehicle.

WARNING

Failure to follow these emergency procedures can result in severe injury or death.

• Always adhere strictly to the provided safety instructions.

WARNING

Vehicle fires may lead to explosions or release hazardous substances.

• Always keep a safe distance from a burning Volkswagen ID.4.

In the event of a collision, the Volkswagen ID.4 automatically disconnects the high-voltage battery system to enhance safety.

• If the high-voltage battery has been deactivated, contact an authorized Volkswagen dealer or service center to have it inspected and repaired.

Securing yourself and the vehicleVolkswagen ID.4 (E21) 2021-2026 Service Manual